Unfortunately, we are unable to deliver to PO Boxes, and Parcel Lockers as all deliveries need to be signed. 


All of our products are hand packed from our warehouse here in Melbourne. Orders usually take 1-2 business days to process and then will be delivered by Australia Post or a Courier to you. Sent by regular post, it typically takes 2-3 business days to most areas in Australia. The coronavirus pandemic has caused some delivery disruptions (reduced flights and increased demands on delivery services), so we cannot give a specific time at the moment.

Shipping cost is $15 Australia wide - for each 5Kg.

Free shipping is applied on orders over $200

Order information will be emailed to the email address provided checking out. We don't put anything in the shipment in case it's a present!



Yes, we can ship overseas! Please note that Alma is not responsible for taxes, customs charges, duties, and restrictions that vary from country to country and result from the importation of certain products. Make sure to look into this for the location you intend to send to and factor in those additional costs. We can ship all products to most countries in the world. Shipping times for most countries are from 5-10 business days.



Each piece is unique and patterns, veins or final colour can vary from photo in the website. Unfortunately, due to the volume of orders we receive, we cannot accommodate colour variation requests.  



Please be aware that packages may be subject to delays. Alma takes every effort to ensure a swift and smooth delivery but does not take responsibility for any delays that affect shipping carriers.



Unfortunately, we are unable to deliver to PO Boxes, and Parcel Lockers as all deliveries need to be signed. 

All deliveries require a signature upon delivery. If you miss your delivery our drivers will leave you a 'Sorry We Missed You Card' should your mailbox be accessible, allowing you to reschedule the delivery for a time that is convenient. You may also be able to select the option of ATL with the courier service after the first missed delivery attempt. Please call the courier directly to arrange this. 

Please choose the best possible delivery address, as changing a delivery address with many shipping carriers incurs a fee. 

Although we highly recommend signing for all packages. If you do specify Authority To Leave or any instructions to leave on your order, and the parcel goes missing, we cannot be held responsible for any orders that go missing due to this. Please follow this up directly with the courier. 


Orders returned to our warehouse

Where delivery has been attempted, and no contact has been made with the courier regarding redelivery, your order will be refunded in full (excluding the shipping cost that covers the attempted delivery and returns to our warehouse).